FAQs

Are minors allowed to shows?
Yes all of our shows are All Ages which means 16 and up.

Where can I get tickets to Cervantes’ shows?
Tickets can be purchased online at www.cervantesmasterpiece.com or in-person through our Box Office six days a week.  You may purchase tickets to any of our upcoming shows when our Box Office is open.

When are you open?
Cervantes’ is open on show nights only.  The Other Side is usually open with live music seven nights a week.

When is Box Office open?
The Box Office is open Monday and Wednesday, 8:00 AM – 11:30 PM, Tuesday, Thursday and Friday, 8:00 AM – 11:30 PM and Saturday, 1:00 PM – 11:30 PM.

Do you do private events?
Yes, we love hosting events of every kind.  Please contact one of our talent buyers to inquire.

How can I contact Cervantes’?
We first suggest reviewing our Contact Us page to see if there is someplace specific you can direct your inquiry.  You can always contact us by calling the main office at 303.297.1772.

Do you sell gift certificates?
Yes we do.  Please contact Duncan Goodman at Duncan@cervantesmasterpiece.com for details.

What time do doors open for a show?
Typically, it is one hour before the start time of the show.  Most times doors are at 8 pm and the show starts at 9 pm.

Are food and beverages available at the Cervantes?
Yes. We have a restaurant located in The Other Side called Pass The Peas that serves fresh, healthy sandwiches and other items focusing on locally sourced and organic ingredients. www.passthepeasdenver.com

What is your capacity at Cervantes’ Masterpiece Ballroom and Cervantes’ Other Side?
Cervantes’ Masterpiece Ballroom has a 1,000 capacity and The Other Side has a 400 capacity.  There is some fixed seating that is available on a first come, first served basis.

Is there an ATM at the Cervantes’?
Yes we have ATMs at both Cervantes’ and The Other Side as well as in the Box Office.

Do you have a coat check?
Coat Check is located in the main lobby. Coat check is seasonal and only used during the winter months and during inclement weather for all other seasons.

Can I take photos, video, or audio recordings of the show?
Cervantes’ does not allow video or audio recording unless it is approved by the artist.  We have the same policy for photographers.  Flash photography is never allowed as it disrupts the experience of the artists and guests.

Is Cervantes’ Masterpiece Ballroom handicapped accessible?
Yes we are. If you need special assistance please contact the box office in advance.